Privacy Policy
Effective Date: September 26, 2026 | Last Updated: September 26, 2026
INTRODUCTION
Afterwork Momentum LLC (“Afterwork Momentum,” “AWM,” “we,” “us,” or “our”) respects the privacy of the people and businesses that interact with us.
This Privacy Policy explains how we collect, use, disclose, retain, and protect personal information when you visit afterworkmomentum.com, contact us, submit information through our forms, use our Website Assistant or Front-Desk Assistant, communicate with us by email, phone, chat, or text message, request information, book a conversation, become a client, or otherwise interact with Afterwork Momentum.
Our practices may vary depending on the service, communication channel, relationship, and applicable law.
If you have questions about this policy or our privacy practices, contact us at info@afterworkmomentum.com.
1. WHO WE ARE
Afterwork Momentum LLC is a marketing and customer-communication company based in Sioux Falls, South Dakota, serving service businesses across South Dakota.
- Website: afterworkmomentum.com
- Email: info@afterworkmomentum.com
- Phone: 605-231-9262
2. SCOPE OF THIS PRIVACY POLICY
This Privacy Policy applies when Afterwork Momentum determines why and how personal information is collected or used.
This may include information collected through:
- afterworkmomentum.com;
- website and contact forms;
- our Website Assistant;
- our Front-Desk Assistant;
- telephone calls;
- email;
- SMS or MMS messaging;
- appointment and scheduling tools;
- client onboarding;
- service delivery;
- billing and account administration;
- business-development activities; and
- other direct interactions with Afterwork Momentum.
When Afterwork Momentum processes personal information solely on behalf of one of our business clients, we may act as a service provider or processor rather than as the business that determines why that information is collected.
3. INFORMATION WE COLLECT
Information You Provide Directly
We may collect information such as name, business name, email address, telephone number, business website, city/service area, services interested in, submitted forms, appointment info, communication preferences, and contents of messages.
Client and Business Information
If you become a client, we collect details needed for business relationships, including agreements, invoices, transaction records, and account info.
Payment Information
Handled through third-party payment processors. We do not intentionally store full payment card numbers in our ordinary systems.
Communications
Emails, chat logs, SMS messages, telephone calls, voicemail, recordings, transcripts, summaries, and related metadata when enabled.
Information Collected Automatically
Technical data such as IP address, browser, OS, approximate location, pages viewed, date/time, diagnostic information, and security logs.
Information From Public & Business Sources
Business contact info from Google Business Profiles, public directories, business websites, and social media for lawful B2B outreach.
Sensitive Information
Our general channels are not intended for highly sensitive information (Social Security numbers, passwords, complete payment card numbers, medical records). Do not send sensitive info unless specifically requested securely.
4. HOW WE USE PERSONAL INFORMATION
We use information to respond to inquiries, evaluate service fit, schedule appointments, deliver and configure services, process billing, operate website and assistants, maintain security, prevent fraud, and comply with legal obligations.
5. WEBSITE ASSISTANT, AUTOMATION, AND ARTIFICIAL INTELLIGENCE
We use automated and AI-assisted systems to answer questions, collect info, and assist routing. Automated systems assist with routine work and do not eliminate human review for judgment-heavy decisions. The Website Assistant is not an emergency service.
6. FRONT-DESK ASSISTANT AND PHONE COMMUNICATIONS
Our Front-Desk Assistant helps answer common phone questions, collect intake, schedule, and route calls. It is an automated system, not a human employee. Matters requiring human judgment are routed for human review.
7. CALL RECORDING, TRANSCRIPTION, AND SUMMARIZATION
Calls may be recorded or transcribed when enabled and permitted by law, with notice provided before recording proceeds. Used for notes, follow-up, quality assurance, and record-keeping.
8. EMAIL COMMUNICATIONS
Used to respond to inquiries, provide updates, and send relevant service details. You may opt out of marketing emails at any time.
9. SMS AND MMS MESSAGING
Providing a phone number does not constitute consent for marketing text messages. Consent is optional. Reply STOP to opt out, HELP for help. Mobile info is not sold or shared with third parties for independent marketing purposes.
10. COOKIES AND TRACKING TECHNOLOGIES
Essential cookies, logs, and basic analytics. At initial launch, Afterwork Momentum does not deploy Meta Pixel, Google Ads remarketing, or third-party behavioral advertising tracking.
11. DO NOT TRACK AND UNIVERSAL OPT-OUT MECHANISMS
We honor applicable universal opt-out signals such as Global Privacy Control where legally required.
12. HOW WE DISCLOSE PERSONAL INFORMATION
Shared with trusted service providers (hosting, CRM, telecommunications, infrastructure), for legal/security reasons, or during corporate transactions.
13. SALE, SHARING, AND TARGETED ADVERTISING
Afterwork Momentum does not sell personal information for money. SMS opt-in data is never sold or shared for third-party marketing.
14. INFORMATION WE PROCESS FOR CLIENTS
When acting as a service provider for business clients, the client's privacy policy governs customer data handling.
15. DATA RETENTION
Retained only as long as reasonably necessary for business, accounting, security, and legal obligations.
16. DATA SECURITY
Reasonable administrative, technical, and organizational safeguards are implemented to protect personal information.
17. PRIVACY RIGHTS
Depending on location, rights may include access, correction, deletion, and portability. Submit requests to info@afterworkmomentum.com.
18. CHANGING YOUR PREFERENCES
Email unsubscribe links or reply STOP to SMS at any time.
19. CHILDREN'S PRIVACY
Not directed to children under 13. We do not knowingly collect information from children.
20. THIRD-PARTY WEBSITES AND SERVICES
External links operate under their own privacy terms.
21. INTERNATIONAL PROCESSING
Based in the United States; data is processed in the US under US privacy laws.
22. SECURITY INCIDENTS AND DATA BREACHES
Notices provided in accordance with applicable legal timeframes if required.
23. CHANGES TO THIS PRIVACY POLICY
Updated periodically with revised effective date at the top of the page.
24. CONTACT AFTERWORK MOMENTUM
Afterwork Momentum LLC
Based in Sioux Falls, South Dakota
Email: info@afterworkmomentum.com
Phone: 605-231-9262